Application support is the single most important work for any customer post go-live of the project. Vedya Software is committed to providing the best in class support for all its customers’ projects. Our support plans are custom made to the needs of each customer, which vary from 24X7 support to a few hours of support every month.
A dedicated team of Vedya Software goes through a knowledge sharing process and then takes control of the application support. The team is then responsible for the up-keep of the application and the team’s output are driven by the specific Service Level Agreement signed for the project.