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SAP Hybris Commerce drives digital transformation and enables you to become an Omni-channel business, delivering contextual customer experiences and unifying customer processes. It helps you integrate all digital and physical customer touchpoints onto a single, robust platform – including online, mobile, point-of-sale, call center, social media and print – empowering you to deliver exceptional, seamless customer experiences, in any industry, anywhere in the world.

Its single-stack architecture ensures a fast time to innovation, drives the best total cost of ownership and offers the maximum flexibility for extension and customization. Built for the enterprise and applicable to B2B, B2C and B2B2C cases, it combine world-class capabilities that can be deployed flexibly – on-premise, in a private cloud, or through SaaS.

Key Capabilities of SAP Hybris Commerce:

  • Product Content Management (PCM)
  • Web Content Management (requires SAP Hybris Customer Experience)
  • Order Management for Commerce
  • Search and Merchandising
  • Advanced Personalization
  • Mobile
  • Customer Service
  • Data Integration
  • Bundling

It comes bundled with loads of features including –

  • Superior data management to ensure consistent, high-quality information across all channels
  • Flexible, modular platform built on a modern, standards-based architecture
  • Easy to extend, customize, integrate and maintain
  • Intuitive, easy-to-use business tools
  • Commerce Accelerators offer quick implementations of industry-tailored omni-channel experiences
  • Omni-channel order management for commerce
  • Fully responsive web design pages for desktop, wide desktop and mobile
  • User-friendly business tools and analytics reporting to drive strategic growth across all channels and regions
  • Advanced personalization tools
  • Provide flexible fulfillment options like Buy Online Pick Up In-Store, or Buy Online Return In-Store
  • Reduce time to market by more than half with best practice storefront design, straightforward cod­ing, high quality sample data and precise technical documentation
  • Real-time, continuous event-driven product mix that can be used to drive a 1-to-1 commerce experience via email, SMS, CRM and other points of interaction using APIs
  • Friendly, easy-to-use drag and drop interface designed for business users to deliver sophisticated logic