IBM Sterling Order Management System (OMS) v9.5 is a comprehensive software solution that brokers orders across many disparate systems, orchestrates and automates cross-channel selling and fulfilment processes, and provides a global view of supply and demand across the supply chain. Product capabilities include:
IBM Sterling Distributed Order Management
The IBM Sterling Distributed Order Management (DOM) increases your fill rates, lowers buffer inventory, and reduces your manual processes. OOB configurable processes give you control over the entire fulfilment lifecycle – from order capture, to source and fulfil, to returns and settlement.
IBM Global Inventory Visibility
Global Inventory Visibility module provides a single aggregate view of all your inventory information from both internal and external locations.
IBM Sterling Delivery and Service Scheduling
The IBM Sterling Delivery and Service Scheduling module enables scheduling of delivery, installation, and other add-on services when the order is placed.
IBM Sterling Drop Ship
IBM Sterling Drop Ship module provides tools to manage and automate the fulfilment of orders directly from your trading partners throughout the order-to-cash process.
IBM Sterling Reverse Logistics
The IBM Sterling Reverse Logistics module provides effective tracking of items throughout the return-and-repair process, and automates returning items to stock.